Welcome to Jivan Kunji. These Terms and Conditions govern your use of our website and services. By accessing or using Jivan Kunji, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our platform.
1. Acceptance of Terms
By using Jivan Kunji, you confirm that you are at least 18 years old or are using the platform under the supervision of a parent or legal guardian.
2. User Account
- Users may be required to create an account to access certain services.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and complete information during registration.
- Jivan Kunji reserves the right to suspend or terminate accounts that contain false or misleading information.
3. Products and Services
- We strive to ensure that product descriptions, images, prices, and availability are accurate.
- Product images are for illustrative purposes and may vary slightly from the actual product.
- We reserve the right to modify, discontinue, or update products and services without prior notice.
4. Pricing and Payments
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are subject to change without notice.
- Payment must be completed through approved payment methods available on the platform.
- Orders will be processed only after successful payment confirmation, except for Cash on Delivery (if available).
5. Order Acceptance and Cancellation
- Jivan Kunji reserves the right to accept or reject any order at its discretion.
- Orders may be canceled due to product unavailability, pricing errors, payment issues, or suspected fraudulent activity.
- Customers may request cancellation before the order is shipped, subject to approval.
6. Shipping and Delivery
- Delivery timelines are estimated and may vary depending on location and logistics conditions.
- Delays caused by unforeseen circumstances, natural disasters, strikes, or government restrictions shall not make Jivan Kunji liable.
- Risk of loss and ownership of products pass to the customer upon successful delivery.
7. Returns and Refunds
- Returns and refunds are governed by our Return and Refund Policy.
- Products must be returned in original condition, unused, and with original packaging where applicable.
- Refund processing times may vary depending on the payment method used.
8. User Conduct
Users agree not to:
- Use the platform for any unlawful purpose.
- Upload or transmit harmful, fraudulent, or malicious content.
- Interfere with the operation or security of the website.
- Violate any applicable laws or regulations.
- Attempt unauthorized access to any part of the platform.
9. Intellectual Property
All content on Jivan Kunji, including but not limited to logos, graphics, text, images, software, designs, and trademarks, is the property of Jivan Kunji or its licensors and is protected by applicable intellectual property laws.
10. Limitation of Liability
Jivan Kunji shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the platform, products, or services.
11. Third-Party Links
Our website may contain links to third-party websites. Jivan Kunji is not responsible for the content, policies, or practices of any third-party websites.
12. Privacy
Your use of the platform is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.
13. Account Suspension or Termination
We reserve the right to suspend, restrict, or terminate any account that violates these Terms and Conditions or engages in fraudulent, abusive, or illegal activities.
14. Changes to Terms
Jivan Kunji reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page, and continued use of the platform constitutes acceptance of the revised terms.
15. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of the platform shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India.
