Privacy Policy

Privacy Policy – Jivankunji

Effective Date: March 2026

Welcome to Jivankunji. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the Jivankunji mobile application and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  1. Name
  2. Email address
  3. Phone number
  4. Delivery address

Device Information

  1. Device type
  2. Operating system version
  3. App usage information
  4. IP address

Payment Information

Payments are processed securely through trusted third-party payment gateways. We do not store your card or banking details on our servers.

2. How We Use Your Information

We use collected information to:

  1. Process and deliver orders
  2. Improve app performance and user experience
  3. Provide customer support
  4. Send order updates and notifications
  5. Prevent fraud and maintain security

3. Sharing of Information

We do not sell your personal information.

Your information may be shared only with:

  1. Delivery partners
  2. Payment gateway providers
  3. Legal authorities when required by law

4. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

5. Third-Party Services

Our app may use third-party services such as:

  1. Google Play Services
  2. Firebase Analytics
  3. Payment Gateway Services

These services may collect information according to their own privacy policies.

6. Children's Privacy

Jivankunji is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.